Frequently Asked Questions

How do I use the face towels?

Use a fresh towel dry or with your usual cleanser, toner or makeup remover. Dispose of it after use.

What sizes are available?

Our XL face towels are 10 × 12 inches. Our compact face towels are 8 × 8 inches. Both boxes contain 50 towels.

How do I use the face pads?

Add your chosen skincare product to a pad and use gently. Each pack contains 60 pads with a smooth side and a textured side.

How do I care for the tongue scraper?

Use gentle pressure, rinse between passes, then wash, rinse and dry it after use. Keep it in the supplied case when dry. Do not share it.

Where do you deliver?

We deliver within the UK. Standard delivery costs £3.99 and is free on orders of £30 or more after discounts. See our delivery page for details.

How can I contact you?

Email info@whistlecosmetics.com.

Do the face towels arrive wet or dry?

Our face towels are supplied dry. Use one dry for pat-drying, or use with your own skincare product according to its directions. See how to use disposable face towels.

Which face towel size should I choose?

Choose the compact 8 × 8 inch square when you prefer a smaller towel, or the XL 10 × 12 inch rectangle for more surface area. Our size comparison explains the difference.

Can I flush the towels or face pads?

No. Use them once and dispose of them in the bin. Do not flush.

When should I choose a face pad instead?

A pad gives you a smaller surface for toner or makeup remover. A towel gives you more surface area for pat-drying or your usual skincare products. Read our face pads and face towels guide.